0 based on 1 reviews
17th May 2018
I wonder why you provide very poor customer service; more than ten times I asked for the fax number and email address of National bank of Egypt -Alexandria Salah Salem Branch, but you gave me the fax no. and email for the Head office in Cairo. I contacted the head office in Cairo they advised me I have to contact Alexandria branch and every time they gave me wrong fax and phone numbers and wrong email address several times! Why do your people like to see the customers suffer? For the last four months, I tried very hard to transfer 10,000.00EP to my Bank Misr account number but no response. Also, during the last 5 years, I have never received my bank statements ever like I used to before!
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