I am not a client in banque misr, but my parents are, so sometimes I go to the ATM machine in el Sudan st. [very close to my home]. Whenever they need to make a withdrawal, it's secured and there is a security guard at the machine. There are two machines there, one to withdraw money and the other to deposit money. They are functional 100% and easy to use. The only problem is at the beginning of the month due to the pressure on banque misr servers I am guessing, you have to try over 4-5 times for the machine to give out money. This can become a little bit irritating when there is a line in front of it that consists of like 10 people, and you have to try and go at the end of the line to try again. Other than that, it's always working fine.